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Email encryption scrambles the contents of an email message so that only the intended recipient can read it. It’s a security measure that protects against cybercriminals who want to steal sensitive information.

An antivirus security suite is a cybersecurity solution that protects against malware, viruses, and other threats. It typically includes an antivirus, firewall, and performance scanners.

Awareness training is a structured program that educates people about important topics and how to respond to them. It can cover a variety of subjects, including workplace safety, diversity, cybersecurity, and environmental awareness. Subscribe Now

Backup and recovery involves creating duplicate copies of critical data to restore it when needed, protecting against data loss from various issues like hardware/software failure, natural disasters, cyberattacks, or human error. 

Cloning is the ultimate way to preserve everything you have on a device. Unlike backups, which are file based, clones cover all your bases – they copy your operating system, your preferences and all your files and folders.

Containers as a Service (CaaS) is a cloud-based service that hosts and manages containerized applications. CaaS helps software developers and IT administrators focus on application development instead of managing infrastructure.

If you’re looking to take your business site to new heights, switching to cloud hosting is undoubtedly the right choice. Compared to shared hosting, it offers greater stability, faster performance, and better security.

Cloud Identity with Multi-Factor Authentication (MFA) combines cloud-based identity management with enhanced security through requiring users to verify their identity using multiple factors beyond just a password. This strengthens protection against unauthorized access to cloud resources and applications.

Advanced cybersecurity goes beyond basic defenses like firewalls and antivirus software and uses cutting-edge technologies to identify and respond to cyber threats. A few of these technologies are Artificial Intelligence (AI), Machine Learning (ML), behavioral analytics, and threat intelligence.

Cybersecurity Premium Bundle includes Security Awareness training, EDR+MDR, SIEM, ITDR etc. (Huntress SIEM, ITDR, Ironscales Email + SAT)

Dark web monitoring is a process of searching for and monitoring information found on the dark web. It finds stolen or leaked information, such as compromised passwords, credentials, intellectual property, and other sensitive data being shared and sold among criminals operating on the dark web.

DMARC is needed to enhance email security and reputation by preventing unauthorized use of your domain for phishing and spoofing attacks. It improves email deliverability, provides actionable insights through reports, and boosts domain reputation. Implementing DMARC helps protect against business email compromise (BEC) and ensures compliance with data protection regulations.  Here are 10 reasons why you need DMARC: 1. Combat Phishing and Spoofing: DMARC helps prevent attackers from using your domain to send fraudulent emails, protecting your customers and your brand from phishing attacks and email spoofing. 2. Improve Email Deliverability: By authenticating your emails, DMARC can increase the likelihood that your emails reach the intended recipients’ inboxes instead of being marked as spam. 3. Protect Your Domain Reputation: A properly configured DMARC policy helps build trust with email service providers and recipients, improving your domain’s reputation and preventing it from being blacklisted. 4. Gain Visibility and Control: DMARC provides detailed reports on your email traffic, allowing you to monitor and analyze email sending patterns and identify potential security issues. 5. Enhance Email Security: DMARC adds a layer of security to your emails, making them less vulnerable to cyberattacks and helping prevent unauthorized access to sensitive information. 6. Protect Against Business Email Compromise (BEC): By preventing unauthorized use of your domain, DMARC helps mitigate the risk of BEC attacks, which can cause significant financial and reputational damage. 7. Meet Regulatory Compliance: DMARC helps you comply with data protection and privacy regulations, such as GDPR, HIPAA, and CAN-SPAM, which require secure email communication and prevention of unauthorized access to personal information. 8. Boost Brand Trust and Customer Relationships: When recipients trust your emails, they are more likely to engage with them positively, leading to increased conversions and stronger customer relationships. 9. Reduce False Positives: DMARC can help reduce the number of legitimate emails being incorrectly flagged as spam, ensuring that your emails reach the intended recipients. 10. Enhance Email Authentication: DMARC provides a comprehensive solution for email authentication, ensuring that emails are properly verified and reducing the risk of unauthorized use of your domain

Protect your organization and customers with intelligence-powered DNS filtering. Enjoy robust content filtering, powerful malware protection, and best-in-class DNS layer network visibility.

Domain renewal is the process of extending your ownership of a website’s domain name for a specific period, typically ranging from 1 to 10 years. Because you “rent” or lease a domain rather than own it permanently, you must pay a renewal fee to keep it active and prevent it from being released to the public or competitors.

EDR (Endpoint Detection and Response) focuses on detecting and responding to threats at the endpoint level, while MDR (Managed Detection and Response) is a service that includes EDR capabilities, along with threat hunting, 24/7 monitoring, and incident response, often provided by a third-party security team.

ArcTitan is a cloud-based email archiving solution designed to help organizations manage and archive emails securely and efficiently.

Microsoft Exchange Online is a hosted messaging solution that delivers email, calendar, contacts, and tasks from PCs, the web, and mobile devices. It integrates fully with Microsoft Entra ID, enabling administrators to use group policies, as well as other administration tools, to manage Exchange Online features across their environment. Organizations that subscribe to Exchange Online retain control over the messaging services they offer to users. With the Exchange Online hosted plans described in this document, email is hosted on servers that support multiple customers simultaneously. These servers are housed in Microsoft datacenters and are accessible to users on a wide range of devices from inside a corporate network or over the Internet.

Email security encompasses various measures, including spam and phishing protection, and security awareness training, all aimed at safeguarding users and organizations from email-borne threats.

Exchange Online Plan 2 is a Microsoft 365 plan that provides users with a 100 GB mailbox and unlimited archive storage. It also includes features like hosted Unified Messaging and more security tools compared to Plan 1.

Managed service available through IT Support Depot.

Uplevel Firewall storage feature, encrypted storage options of 1 terabyte. This local storage is protected by read-only snapshots to defend against ransomware attacks and offers multi-level backup capabilities, including encrypted cloud mirroring for disaster recovery.

Help desks are support teams that help customers and employees with technical issues and provide specialized support. In this guide, we detail why they are important, seven characteristics of good help desks, and how they can contribute to a positive customer experience (CX).

Services Included in Base Fee are: Monthly Reports of Helpdesk Tickets & Maintenance 60 Seconds IT Support Response Time between 8 am - 5 pm Support Workstation Cloning Service (In-Premise Copy) Flat Rate Onsite Service Fee $199 Per Incident 3rd Party Cyber Insurance Annual Assessment Unlimited Remote Projects (exception last 90 days of IT Contract not covered) Network Operation Center (NOC) Security Operation Center (SOC) Cybersecurity Essentials (2024 Bundle)

A service provider specializing in HIPAA IT compliance documentation can help organizations understand their specific documentation requirements, create and implement necessary policies and procedures, and maintain accurate records.

An IaaS (Infrastructure as a Service) firewall, or FWaaS (Firewall-as-a-Service), is a cloud-based firewall service that provides network security, accessed over the internet, and managed by a third-party vendor

Differentiator: Ports: 48 Gigabit copper Uplink ports: 4 SFP+ 1/10 GbE ports Power consumption: 36.9W maximum, 16.8W idle Input voltage: 100 – 127 / 200 – 240 VAC External I/O ports: 48 RJ-45 autosensing 10/100/1000 ports (IEEE 802.3 Type 10 BASE-T, IEEE 802.3u Type 100 BASE-TX, IEEE 802.3ab Type 1000 BASE-T); Duplex: 10 BASE-T/100 BASE-TX: half or full; 1000 BASE-T: full only 4 SFP+ 1/10 GbE ports Switching capacity: 176 Gbps Throughput: 130.95 Mpps, maximum Memory and processor: ARM Cortex-A9 @ 800 MHz 512 MB SDRAM, 256 MB flash 1.5 MB packet buffer Operating temperature: 32°F to 104°F (0°C to 40°C) Management features: Portal, Web browser, SNMP Manager Warranty: Full warranty coverage and support Weight: 3.13 kg (6.91 lb) Dimensions: 4.39 x 44.25 x 28.24 cm (1.73 x 17.42 x 11.12 in)

For PC, Mac, iOS, and Android Benefit from identity, access, and user management for up to 300 employees. Use web and mobile versions of Word, Excel, PowerPoint, and Outlook only. Get custom business email (you@yourbusiness.com) with Outlook. Book client meetings and collaborate with Teams. Store and share files with 1TB of OneDrive cloud storage per user. Get more than 10 additional apps for your business needs (including Bookings, Planner, and Forms). Get help with around-the-clock phone and web support from Microsoft. AI chat experience with web grounding, writing assistance, data analysis, and access to agents. Microsoft 365 Copilot, available as an add-on.

For PC, Mac, iOS, and Android Benefit from identity, access, and user management for up to 300 employees. Use desktop, web, and mobile versions of Word, Excel, PowerPoint, and Outlook. Get custom business email (you@yourbusiness.com) with Outlook. Book client meetings, host webinars, and collaborate with Teams. Store and share files with 1TB of OneDrive cloud storage per user. Get more than 10 additional apps for your business needs (including Microsoft Loop, Clipchamp, Bookings, Planner, and Forms). Get help with around-the-clock phone and web support from Microsoft. AI chat experience with web grounding, writing assistance, data analysis, and access to agents. Microsoft 365 Copilot, available as an add-on.

Microsoft Entra ID P2 is a premium tier of the Microsoft Entra ID, formerly known as Azure Active Directory, offering enhanced identity and access management capabilities beyond the Free and P1 tiers. It includes features like identity protection, privileged identity management, and self-service entitlement management.

Get always up-to-date Microsoft 365 apps such as Word, Excel, PowerPoint, and Outlook. Have peace of mind knowing you’re secure and compliant. Access FastTrack assistance. Get help anytime with around-the-clock support from Microsoft. AI chat experience with web grounding, writing assistance, data analysis, and access to agents.

Mobile Device Management (MDM) is a software solution that allows IT teams to remotely control, secure, and manage mobile devices like smartphones, tablets, and laptops, ensuring devices are compliant with organizational policies and data is protected.

Mobile Premium security refers to the security protocols, guidelines, and practices that protect mobile devices and applications from cyber threats and data breaches. These Premium features aim to safeguard sensitive information, maintain user privacy, and ensure the integrity of mobile ecosystems.

Mobile security involves protecting smartphones and tablets from cyber threats like data loss, credential theft, and malware, and it’s crucial as mobile devices store increasingly sensitive personal and business information.

Office 365 E3 is a cloud-based suite of productivity apps and services with information protection and compliance capabilities included. Install Microsoft 365 for mobile on up to five PCs or Macs, five tablets, and five phones per user. Help protect information with message encryption, rights management, and data loss prevention for email and files. Safeguard corporate data by allowing more secure access to company resources and enabling safe sharing of sensitive information inside and outside your organization. Facilitate legal compliance and email archiving with e-discovery and mailbox hold. AI chat experience with web grounding, writing assistance, data analysis, and access to agents

Privileged access management (PAM) has to do with the processes and technologies necessary for securing privileged accounts. It is a subset of IAM that allows you to control and monitor the activity of privileged users (who have access above and beyond standard users) once they are logged into the system.

A password manager is an app on your phone, tablet or computer that stores your passwords, so you don’t need to remember them. Once you’ve logged into the password manager using a ‘master’ password, it will generate and remember your passwords for all your online accounts.

Power Automate empowers users to create automated workflows without extensive coding knowledge. This democratization of automation tools means that employees across different departments can automate their own tasks, fostering a culture of self-service automation

Secure remote access is a combination of policies, technologies, and security measures that protect a company’s network when accessed from a remote location. It ensures that only authorized users can access the network and that data is safe from breach and interception

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SQL Server Standard edition delivers basic data management and business intelligence database for departments and small organizations to run their applications and supports common development tools for on-premises and cloud, enabling effective database management with minimal IT resources.