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Helpdesk Support for Additional Computer
Helpdesk Support

Helpdesk Support for Additional Computer

Services Included in Base Fee are: Monthly Reports of Helpdesk Tickets & Maintenance 60 Seconds IT Support Response Time between 8 am - 5 pm Support Workstation Cloning Service (In-Premise Copy) Flat Rate Onsite Service Fee $199 Per Incident 3rd Party Cyber Insurance Annual Assessment Unlimited Remote Projects (exception last 90 days of IT Contract not covered) Network Operation Center (NOC) Security Operation Center (SOC) Cybersecurity Essentials (2024 Bundle)

Services Included in Base Fee are:
Monthly Reports of Helpdesk Tickets & Maintenance
60 Seconds IT Support Response Time between 8 am - 5 pm Support
Workstation Cloning Service (In-Premise Copy)
Flat Rate Onsite Service Fee $199 Per Incident
3rd Party Cyber Insurance Annual Assessment
Unlimited Remote Projects (exception last 90 days of IT Contract not covered)
Network Operation Center (NOC)
Security Operation Center (SOC)
Cybersecurity Essentials (2024 Bundle) Included
1- Endpoint Protection (Antivirus & Antimalware)
2- Endpoint Detect & Response (EDR)
3- Web Filtering & Protection
4- Ad Blocker
5- 24/7 Threat Hunting (MDR)
6- Block Brut Force Attack